Shipping policy

iRobotix Shipping Policy

Effective Date: 19-06-2025

At iRobotix, we are committed to delivering your STEAM Kits and DIY Electronic Kits swiftly, safely, and affordably. This Shipping Policy outlines the terms and expectations regarding order delivery.

1. Order Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving full payment.

You will receive a confirmation email once your order has been shipped, including tracking information.

2. Shipping Rates & Delivery Estimates
We offer multiple shipping options to meet your needs:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–7 business days Calculated at checkout
Expedited Shipping 2–3 business days Calculated at checkout
Express Shipping 1–2 business days Calculated at checkout

Note: Delivery times may vary based on destination, product availability, and carrier delays.

3. Domestic Shipping
We ship across [Insert Country/Region – e.g., the United States or India]. All domestic orders are delivered via trusted courier partners such as [e.g., FedEx, UPS, India Post, BlueDart, etc.].

4. International Shipping
Yes, we ship internationally!

International shipping rates and times vary depending on the destination.

Customs, duties, and taxes (if any) are the responsibility of the customer.

Please allow extra time for customs clearance.

5. Order Tracking
All orders include tracking. Once your order ships, you’ll receive an email with your tracking number and a link to monitor your package’s journey.

6. Shipping Address
Please ensure all shipping details are accurate before placing your order. iRobotix is not responsible for:

Delays due to incorrect or incomplete addresses.

Packages lost due to incorrect shipping details.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [support@irobotix.com] within 7 days of the expected delivery date.

We will work with the carrier to resolve the issue promptly.

8. Pre-Orders or Custom Kits
Pre-ordered or custom DIY/STEAM kits may have longer processing times. Shipping timelines for such products will be clearly indicated on the product page.

9. Contact Us
For any questions or special shipping requests, contact our customer support team:

📧 Email: irobotix.in@gmail.com
📞 Phone: +91 9888176888
🌐 Website: www.irobotix.in